Your privacy matters to us.
This Privacy Policy describes how and when Maru Jewellery (we) collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through marujewellery.co.uk or other sites we own and operate.
We strongly encourage you to read and understand our privacy policy before using our services.
Who we are
For purposes of EU data protection law Maru Jewellery, a trading name for Raadyr Ltd, are the sole data controllers of your personal information. If you have any questions or concerns, you may contact us on or by using our contact form.
What personal data we collect and why we collect it
Personal Data
Upon registering on our site you will need to provide us with an email address in order to uniquely identify you as a user.
To fulfil your order you must furthermore provide us with your name, email address, shipping and billing address and the details of the product(s) that you are ordering.
Note that you are not required to have an account with us to make an order.
You may also choose to provide us with additional personal information, such as your phone number or other information, if you contact us directly as in the case of a custom order.
Credit Card Information
We do not store any payment information such as credit card or CVC numbers – this is completely handled by trusted third parties. When taking advantage of their services on completing a purchase with us, their respective privacy policies will also be in effect. The relevant policies are available by following the links below:
PayPal: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
Comments, Reviews and Media
When visitors leave comments or reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information our website automatically collects about you
Depending on how you use our site we may automatically collect information including the following:
- technical information, including your IP address, browser type and version, operating system and platform;
- information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, what you search for, files downloaded and any errors.
This information is used to optimize your experience on the website, for example to render the website optimally for your browser.
We may also use this information in an attempt to understand how users use our website so we can improve our website and products.
We will not use this information to target you with directed ads or products.
Contact Forms
In order to avoid spam and abuse from “bots” and scammers we use Google’s reCAPTCHA to determine whether a user is human or not. This requires certain hardware and software information to be sent to Google’s servers for analysis. This may include:
- cookies previously placed on your browser by Google,
- mouse clicks and keyboard events made on the screen,
- the language your browser is set to,
- installed plug-ins you on your browser, and
- Javascript objects.
This information is then subject to Google’s Privacy Policy and Terms of Service available at:
https://policies.google.com/privacy and https://policies.google.com/terms.
Note that this information is only transmitted by electing to use the contact forms. You are always welcome to email us instead which would avoid this information being transferred to Google.
Cookies
We use cookies in order to optimize our website and provide the best user experience. For a full review of the cookies we use on the site please read our Cookie Policy.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
We do not share any personally identifying information publicly or with third-parties, except when required to by law or when providing you with a service you have requested of us. Specifically, we will use certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
We will never rent or sell your data to third parties.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We will generally keep your data for 5 years.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
If you have any questions in regards to this please contact us on or by using our contact form.